Rainier Facility Solutions ("we," "us," "our") respects your privacy. This policy explains what information we collect, how we use it, and your choices.

What we collect

When you contact us, request a quote, or use our services, we may collect:

  • Contact details โ€” name, phone number, email address, service address.
  • Service details โ€” square footage, frequency, special requests, access instructions.
  • Payment details โ€” handled by our payment processor; we don't store full card numbers.
  • Website usage โ€” anonymous analytics data such as pages visited and approximate location.

How we use it

  • To respond to your inquiry, schedule services, and bill for work performed.
  • To send confirmations, reminders, and follow-up about your account.
  • To improve our services and the website.

Who sees it

We don't sell or rent your information. We share it only with:

  • Our cleaners assigned to your visits (just enough to do the job).
  • Service providers who help us operate (e.g., scheduling software, payment processor).
  • Authorities, when required by law.

Cookies & analytics

Our website may use cookies for basic functionality and anonymous analytics. You can disable cookies in your browser at any time.

Your choices

  • You can request a copy of the personal data we hold about you.
  • You can ask us to correct or delete your information.
  • You can opt out of marketing emails at any time.

Contact us

Questions or requests about this policy? Email hello@rainierfacilitysolutions.com or call 253-327-3242.