Frequently asked questions.

Recurring janitorial cleaning, floor & carpet care, exterior cleaning (windows, façade, awning), post-construction cleanup, and one-time / emergency cleaning across the Greater Seattle Area. We can customize any service — just ask.

Offices and coworking, medical and dental practices, retail and showrooms, industrial and warehouse spaces, schools and childcare, and multi-tenant or HOA buildings. If you operate a commercial space, we likely service it.

Yes — absolutely. Every team member is bonded, insured, and background-checked. Our hiring process includes background checks, reference checks, and in-person interviews before anyone joins the team. Certificates of insurance are available on request before your first visit.

Most walkthroughs are scheduled within a few business days. Recurring engagements typically begin within one to two weeks of a signed scope of work. For one-time and emergency work, see the emergency cleaning page.

Either fill out our online quote form (about 90 seconds) or call 253-327-3242. For recurring engagements we'll schedule a free walkthrough so the scope is built around your actual facility — not a guess.

Flat monthly pricing tied to a written, room-by-room scope of work. No hidden line items, no surprise per-trip charges. Adjustments to scope (added rooms, frequency changes) are documented and quoted before they take effect.

For recurring engagements we use a simple service agreement, not a long-term lock-in contract. You can cancel any time with 30 days notice. One-time work has no contract at all.

Of course. Reschedule, skip, or pause anytime by phone or message. We'll work with you to find a time that fits your operations.

Yes. We schedule around your business — pre-open, post-close, weekends, overnight. Most of our recurring janitorial work happens after hours so cleaning stays invisible to your team and customers.

By default, yes — we bring eco-friendly products, vacuums, floor equipment, PPE, and all consumables. If you'd prefer we use your supplies (some clients require this for finish or compliance reasons), we'll happily switch.

Yes — for recurring clients we match you with a consistent crew whenever possible. Continuity is a core part of how we deliver consistent results visit after visit.

Access info is logged in our system and used only by your assigned crew. We follow your security protocols (alarms, badges, visitor logs) and document everything. Lost or compromised keys are replaced at our expense.

Tell us within 24 hours and we'll come back and re-clean any areas that didn't meet your expectations — at no charge. That's our 100% satisfaction guarantee.

Documented room-by-room scopes, supervisor walkthroughs on a regular cadence, and a direct line to your account manager. We close the loop on issues before they become complaints.

Yes. We default to eco-friendly products that are safe for staff, tenants, and visitors. Stronger products are available for specific tasks like deep grout cleaning, post-construction, or biohazard remediation.

Yes — pre-event, post-event, deep cleans, tenant turnover, post-construction, and trial cleans before signing a recurring contract are all welcome.

Yes. For active emergencies (water damage, biohazard, sewage backup), call 253-327-3242 directly — we route emergency calls to dispatch so we can mobilize as fast as logistics allow.

Yes. We can consolidate cleaning across multiple buildings into one schedule, one point of contact, and one invoice cycle. We'll do a free walkthrough at every building before quoting.